| Humor at Work |
ISSUE 880 - July 14, 2021 |
 |
| |
|
| |
|
Questions That Build Trust |
| |
|
|
How you phrase a question can have a huge impact on your ability to build trust and encourage people to open up and be honest with you. Here are six questions that can help you build trust.
1. Can I ask you for some advice? Being vulnerable enough to ask someone for advice is a surefire way to build trust while sending the message that you value that person. (And asking for advice feels less formal than asking for "feedback.")
2. Tell me more...? This dirt simple question is one of the most powerful ones I pose in my coaching conversations when it comes to creating a safe space for people to open up. The key is to demonstrate that you're really listening. And don't rush it! Be comfortable with the silence and give the person some space to think on it.
3. What do you see that I can't see? This is a great question that demonstrates a willingness to hear other perspectives. It also acknowledges that you, like everyone, isn't privy to all the facts and that you may have some blind spots where certain issues are concerned.
4. What do you expect from me? This is particularly powerful if you are in a supervisory position, but it's a great one for all of us to ask everyone we work with.
5. What does support look like for you? Asking this question builds trust because it implies a partnership mindset. It suggests you aren't going to abandon them, and it recognizes that everyone needs different types and degrees of support.
6. Is there anything I can start doing or stop doing that would make this easier for you? This question again implies a partnership approach to solving an issue and a willingness to change on your part.
What about you? What questions have worked well for you to build trust with a client, colleague, or employee? Please, tell me more...
 |
|
|
| |
|
Mike's Fun at Work Tip |
| |
Hold a contest to see who can write the funniest job description for themselves where everyone has to describe what they do for a living in the worst possible way. (You can Google this idea for some inspiration and examples.) For bonus points, why not share some of the best ones with your customers on your website or even use them to add some humor to your recruitment ads?
|
| |
|
Groaner of the Week |
|
I’m trying to organize a hide and seek tournament, but good players are really hard to find!
|
|
|
| |
|
Funny Business |
| |
|
A sign at a Friedman's Fresh Markets posted at their potato chip aisle:
STORE TIP!
"Accidentally" buy the potato chips your spouse
doesn't like so you don't have to share!"
|
|
|
|
| Follow Michael Kerr |
|
|
| |
Copyright © 2021 Humor at Work. All Rights Reserved.
mike@mikekerr.com
|
|
