Humor at Work |
ISSUE 845- Oct. 21, 2020 |
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Do You Need a Chief Happiness Officer? |
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According to a recent survey I stumbled upon (I almost sprained my ankle!), 81% of employees said they faked being happy at work from time to time. It's tragic that so many employees feel they need to fake being happy! As I write about in my book The Jerk-Free Workplace, studies reveal that genuinely happy employees are far more motivated, productive, and
creative than unhappy employees. Which is perhaps why some companies, such as Drive Social Media Agency, have invested in a Chief Happiness Officer (CHO).
The CHO at Drive Social Media is heavily involved in hiring employees and is trusted with an immense amount of freedom when it comes to solving issues that are making employees or clients unhappy. Within their first 6 months on the job, the CHO takes each new hire out for a one-on-one outing custom-suited to their interests, to help build trust and gain a better understanding of what inspires them at work. The CHO's job performance is based directly on employee and client
retention.
If you don't invest in a CHO in your workplace, at least take some lessons away from this example, such as truly investing in a happy workplace because it really does have an enormous impact on your bottom line. It's also a darn good idea to make sure your employees and your customers are happy and to fix any issues that's making them unhappy!
If you can't invest in a full time CHO, try creating a rotating position where a different employee carries the happiness torch for your workplace for a 3-month stint. And as I write about in The Jerk-Free Workplace, never outsource your own happiness: You need to embrace the role of being your own Chief Happiness Officer!
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The Culture Leadership Academy is BACK! OK, truth be told, it never actually went away. It's still here packed with ideas on how to build a happier, more innovative, service-focused workplace culture that drives outrageous results for you, your team and your customers! Get the results you deserve, the results you need. With pandemic pricing still in place you can have access to
all the great resources for a year for less than the price of a cup of a coffee a day per registrant. For team pricing and to see if it's right for your workplace, drop me a note, mike@mikekerr.com
Culture Leadership Academy
From The Humor Advantage: Why Some Businesses Are Laughing all the Way to the Bank: Building a Tribal Culture at Work
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mike@mikekerr.com
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