| Humor at Work |
ISSUE 605 - Oct. 28, 2015 |
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Celebrating Individuality Drives Success |
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Here's how Kimpton Hotels promotes its careers on-line: "Are you creative, passionate and entrepreneurial? Are you MacGyver–like in your ability to solve problems with a little ingenuity (and perhaps some duct tape)? Well then, we like you already! For us, this business is not about building the best boutique hotels, restaurants and bars — it’s about people – the ones who work for us, who stay and dine with us, and who
live in our communities. Yeah, you’ve heard that all before. And there’s a Nigerian prince who desperately needs your help, as well. But we really mean it … just ask anyone who already works for us."
And here's how Kimpton Hotels, a chain of 60 boutique hotels across the U.S., has become so wildly successful:
- They invest in their culture, including "self-insight" programs where psychologists lead managers through one-on-one sessions to help them understand their behavior patterns.
- They hold frequent off-site meetings so employees can get to know each better, which has helped build more trust in the workplace.
- Their top value is individuality. They don't force employees into cookie cutter molds, rather they hire for individuality and celebrate people's individuality, and they encourage employees to treat each customer as a unique individual.
- To keep their values alive, senior leaders stage "road shows" at each of their 60 hotels every year, where they stress the importance of employees caring about each other as much as they do their customers, challenging employees with the question: "What do you do to make your fellow employee's day better?"
- They value humor and fun, which is why hula hoops have been known to show up at meetings. They believe humor helps drive creativity, individuality, and great service.
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Mike's Fun at Work Tip |
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End your meetings on a high note - how people feel at the end of the meeting will impact their impression of the entire meeting. One simple way to land on a high note is to read a client testimonial, customer letter, or rave review from someone about the work your company, team, or an individual has done. Make it a regular tradition so people always leave feeling good about their work and with a newfound sense of purpose.
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Quote of the Week |
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"Curiosity is one of the great secrets of happiness." Bryant H. McGill
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It's a Wacky World |
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November is Manatee Awareness Month, Entrepreneur Month, and Peanut Butter Lovers Month...and as always, there's a whack of wacky theme days this November listed on the old website here, including:
November 1: Cook For Your Pets Day
November 2: Fill Our Staplers Day
November 7: Pumpkin Destruction Day
November 8: Abet and Aid Punsters Day
November 14: Loosen Up, Lighten Up Day
November 18: Married to a Scorpio Support Day
November 20: Name Your PC Day
November 21: World Hello Day
November 24: Celebrate Your Unique Talent Day
November 27: Slinkie Day
November 30: Stay Home Because You're Well Day!
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Copyright © 2015 Humor at Work. All Rights Reserved.
mike@mikekerr.com
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