As the U.S. Presidential race winds down, here's a timely
thought or two about the importance of speaking truth to power and the role
subversive humor can play in revealing some uncomfortable truths in the
workplace.
After Al Gore's disastrous first debate in the 2000 election,
his campaign team chose a rather unorthodox method of giving him feedback.
Centuries ago, they may have relied on a court jester. In this case, they sat
him down and made him watch the Saturday
Night Live parody of the debate. Message received.
As I mentioned in issue #438 (now a hot collector's item), a
study of more than 50 large companies found that "observable candor"
proved to be the behavior that best predicted high-performing teams. To be
successful, every organization must work on creating the kind of culture where
anyone at any level of the organization can speak freely, share ideas, offer
feedback, and ask any question of anyone. (Every organizations says they do
this, few actually do.)
But we need to appreciate that giving honest feedback and speaking
truth to power isn't an easy thing for anyone to do. That's one more reason why
creating a relaxed, supportive, and yes, fun work environment matters. When
people are relaxed, and when they see their leaders having some fun and see them
as approachable, they are far more comfortable speaking up.
Sometimes though, that critical message that leaders need to
hear might be delivered via a punchline, a Dilbert cartoon or a Saturday Night Live
skit. Rather than fearing subversive humor in the workplace, smart leaders and employees should
set their egos aside (which humor can definitely help with!) and be
appreciative of the message being delivered in whatever form your court jester
takes.