| Inspiring Workplaces |
ISSUE 998 - Nov. 22, 2023 |
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Three Questions Emotionally Intelligent People Ask When Giving Advice |
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As important as it is to be able to give and accept honest feedback at work, the word "feedback" can often get people feeling defensive. Using words like "suggestion," "idea," or
"recommendation" can be a gentler approach that people are more likely to be open to receiving when you are offering feedback, while asking for advice when you want some feedback can help the person feel less defensive and increases the likelihood that the feedback/advice will be targeted.
In terms of how you give effective advice, an article in Inc. by Bill Murphy Jr. recommends (see what I did there?) the following three questions:
1. "What do you think you should do?" The person seeking advice has way more intel into the situation than you do, so often it's just a matter of helping them think and talk through a situation so they uncover what it is they need to do themselves.
2. "What other facts would help you make a decision?" This helps the person separate facts from emotions in a way that doesn't sound accusatory.
3. "How do you think you will feel if you decide to do ____?" This is a gentle way to get the person thinking about the different implications of a decision and help them consider their emotional response to making a certain decision.
So, what do think? Will this help you or do you need some more facts? If you try this approach how do you think you will feel afterwards?
And speaking of asking for advice...I'd appreciate your input on the title for my latest book on workplace culture leadership. If you have 47 seconds to spare please vote on a title or offer any suggestions! To vote click on: Mike's next book soon to be made into a major motion picture.
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Mike's Fun at Work Tip |
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A quick meeting icebreaker: Do a speed round and have everyone say what their favorite book, TV show, and movie was from the last month. One of my clients also posts a list of everyone's book, movie, and TV show recommendations in their lunchroom and on their intranet site so everyone can give and receive recommendations.
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Quote of the Week |
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"Human beings are never going to be perfect. The best we can do is to keep asking for help and accepting it when you can. And if you keep on doing that, you’ll always be moving towards better.”
Leslie Higgins, Ted Lasso
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Funny Business |
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The city of Wellington, New Zealand evidently embraces a cheeky sense of humor, based on two municipal signs spotted in their beautiful city:
NOTICE:
LOOKING AT THIS SIGN IS FORBIDDEN.
NOTICE:
LOOKING AT THIS SIGN IS PERMITTED.
1 MINUTE LIMIT.
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Cost-Saving Opportunities to
Book Michael
Montreal/Quebec City: Dec 8-15
Vancouver: January 10-16
Toronto: January 28-31
New York City: February 1-12
Toronto: March 20-25
Accountability Lessons from a Grizzly Bear?
Are you celebrating quiet excellent such as this? How is it this grizzly bear knows exactly what needs to be done? (4 minute video)
How to Be a Culture Leader: What Culture Leaders Do to Create Inspiring Workplace Cultures That Drive Results
This online membership site/course includes 12 video-based modules, 5 eBooks, and all the resources you need to help you and your team build an inspiring workplace culture that works for everyone. Great deals for bulk signups!
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| Follow Michael Kerr - The Workplace Energizer! |
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Copyright © 2023 Michael Kerr. All Rights Reserved.
mike@mikekerr.com
Suite #644, 104-743 Railway Avenue, Canmore, AB, T1W 1P2 |
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